Shipping Policy

Overview

At GRWM Co., every order is prepared with care and intention. We aim to ensure a seamless delivery experience from our studio to your door.

Processing Time

Orders are typically processed within 1-3 business days.

During launch periods, promotions, or high-volume moments, processing times may be slightly extended. We appreciate your patience as we prepare each order with the attention it deserves.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and selected delivery method.

Estimated delivery timelines:

• Standard Shipping (U.S.): 3–7 business days

• Expedited Shipping: 2–3 business days

Please note that delivery timelines are estimates and may vary depending on carrier conditions.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking details so you can follow its journey.

Delays

While we work closely with trusted carriers, GRWM Co. is not responsible for delays caused by:

• Carrier disruptions

• Weather conditions

• High-volume shipping periods

Lost or Stolen Packages

Once a package is marked as delivered, GRWM Co. is not responsible for lost or stolen items.

If you experience an issue, we recommend:

• Checking with neighbors or building management

• Contacting the carrier directly

We’re always happy to support where we can.

Incorrect Shipping Information

Please ensure all shipping details are accurate at checkout.

GRWM Co. is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at info@grwmrobe.com and we will do our best to assist before shipment.

International Shipping

We currently [do/do not] offer international shipping.

If applicable:

International orders may be subject to customs duties or import taxes, which are the responsibility of the recipient.

Questions

For any shipping-related inquiries, please contact us at:

info@grwmrobe.com